For those who can’t find the right information on the telephone or over the chat service, you can use our contact form. The client service team watches it 24–7 and we will send you an email in well under an hour. Bear in mind, the more info you present when you write to us, the easier it’s going to for us to do our job even better.
All the blanks have to be filled in aside from the ones labeled as optional.
Phones & Chat
US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 241292
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
To discover the status of your own server if you think there’s likely to be an issue, go to: www.properstatus.com