Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section included in your Web Hosting Control Panel. It features a large repository with regularly asked questions and comprehensive instructional articles compiled by our professional tech support staff.

  • Top quality support service

  • Instructional Video Clips

  • If you would like to watch how a task is achieved or how an issue is solved, instead of just reading about it, then take a look at our selection of educational video tutorials. They address many different issues and will help you quickly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer service and a one–hour ticket response guarantee. Our qualified customer service technicians will be online for you 24x7 to attend to your queries and to resolve any issue that you could have. Just submit a helpdesk ticket from the Help section and we’ll get back to you without any delay whatsoever.