1 hour ticket response
We are specialized in delivering a prompt and appropriate reply to each client support ticket submitted by a client. Our seasoned technical support team members will review your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average technical support ticket response time has proven to be 20 minutes.
An Outstanding Customer Care Service
We’ve got a team of web hosting support techs who will be happy to reply to all your queries whenever you are in need of help. Most of our client support team representatives have several years of experience in the Linux shared web hosting services arena, which suggests that you can constantly depend on rapid and appropriate answers to your questions.
An Intuitive Help Center
In the Web Hosting Control Panel you will find an easy–to–navigate Help section where you can get quick hints on how to use our web hosting services. You can find the answers to your queries in the F.A.Q. archive, find more tips in the web hosting account management articles or watch our educational video tutorials.