Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Warranty

  • Our crew of service technicians will do their best to respond to your support demands in up to 1 hour. If, however, the trouble you have stumbled upon demands help from our Admin =Team,= we’ll address the ticket to the administrator on duty and will post a reply to notify you.

  • Top quality support service

  • Top–quality Customer Assist Service

  • Our tech support staff will be working for you 24x7x365 to to attend to all help request tickets that you submit. We offer tech support for all software applications that are installed in advance on your server. These include our custom produced Web Hosting Control Panel, the chosen OS as well as the server administration panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • A detailed and routinely updated collection of articles is built into our custom–built Web Hosting Control Panel. It offers you quick tips on how to conduct all the fundamental site control tasks. The Help area provides exhaustive how to article tutorials and step by step video lessons. You can reach the Help zone by clicking the Help or Video buttons in the top right side of each Control Panel section.